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Whenever municipal staff are moving forward with a capital project or a masterplan, a critical component of the process is the input from the public. Past practice has been to book a meeting room in City Hall, advertise the event, set up display panels, recur city staff to man the stations and roll out the coffee and cookies table. Then patiently wait for the public to come out in droves. However, it usually ends up with a small dribble of people who have an axe to grind on the project. So where is the silent majority who support the project and how do you secure their input.

So, when you are asking people what it would take to get out of their car and onto a bike, City of Victoria Transportation staff took up the challenge themselves and decided to hit the road to their first open house…by bike.

Open houses are designed to be interactive and educational and staff try to pop-up in neighbourhoods across the city.  Their aim to “go to where the people are” and we generally bring a lot of stuff with them. Picture: handouts, buttons, a survey box, three easels, a canister for the biking map, a small folding table, a trivia spinning wheel and three display boards.  Insert: A bike trailer.

With the trailer in hand, a few bungy cords and a new cheery orange safety flag, it was time to start packing.  Most of the supplies did fit.  However, the colorful trivia wheel was deemed a bit too large for a first trip and the display boards were a few inches to wide but generally it all fit.

Social media was used to promote the open houses and provide feedback to the public on the results.

Several very successful pop-up meetings were held in various neighborhoods with input from cycling users, pedestrians and adjacent neighbors. Staff set an excellent example reducing their carbon footprint and showing that those who are affected by a decision have a right to be involved, which lead to a broader community involvement.

The City of Victoria is currently working to update the Bicycle Master Plan.  Victoria’s first ever Bicycle Master Plan was created in 1995 and has guided the development of Victoria’s cycling infrastructure since then.  The updated Bicycle Master Plan will consider changes that have occurred in Victoria over the last 19 years, including a growing interest in cycling, an expanded regional cycling network, plans for future growth and new regional and City plans and policies. More information on the process and project can be found at

Dwayne Kalynchuk

Director of Public Works & Engineering City of Victoria



A Discussion with APWA’s Sustainability Liaisons

Editors Note: This is the transcript of an interview with Albert Carbon (Public Works Director - Oakland Park, FL) and Ellory Monks (Co Founder – The Atlas Marketplace) that took place on June 26, 2017. The interview was hosted by C4S for chapter sustainability liaisons. The interview has been edited for clarity and conciseness.

Ellory: Hi there, everyone. My name is Ellory and I’m so glad to be talking with you all today. Before we get to the meatier part of our conversation, I want to quickly introduce myself and give you a little context about why I’m talking to you today. So my partners and I have been working 1-1 with dozens of cities over the last 5 or so years—primarily with the support of the Rockefeller Foundation—to design, finance and implement resilient infrastructure projects. Several years ago, we had a conversation with the Public Works Director in one of our coastal partner cities about a plan to install flexible flood barriers. And that conversation really changed how we approached our work with cities. He asked us:

  • what cities have installed flexible flood barriers like this?
  • how much did it cost?
  • how’d they finance it?
  • what have the outcomes been?
  • how’d the city write the RFP?
  • what companies were involved?
  • can you put me in touch with the city officials that have done this already?

This public works director told us that he couldn’t even begin to think about bringing the project to his mayor and city council before knowing the answers to these questions. His questions crystalized something that we already knew instinctively: that city officials prefer to learn from their peers. Because at the end of the day, only other public works directors can understand the hopes, dreams and frustrations of other public works directors. That’s one reason why organizations like APWA are so incredibly important, and why we’re so happy to be included in the C4S Sustainability Toolkit.

Over the years, we had many, many other similar conversations with different city officials. So we decided to launch The Atlas, an online social network and marketplace for city officials looking to upgrade their infrastructure to be stronger, smarter and more sustainable. Our goal is to create a safe, hassle-free space for city, county, and utility staff to learn from one another about successfully built and installed infrastructure projects from around the world.  Our end game is to help local government leaders replicate innovative infrastructure projects – and the benefits they generate – in their own communities.

We launched The Atlas just about 9 months ago. We’re now partnered with over 40 local governments, including several public works directors and their staff. Albert & Oakland Park was one of our first partner cities.

At The Atlas, I’m in charge of facilitating city-to-city learning, and that’s why Albert and I are talking to you today. I want to highlight some of the great progress Albert and his staff have made in Oakland Park recently to tackle their flood issues. Specifically, I want to talk with him about how he’s engaged with the planning folks at the city, county, water management district, etc., because it’s an issue that a ton of public works departments face when pursuing sustainability or resilience projects. So with that, I’d like to introduce you to Albert! He’s really one of the most forward-thinking public works directors I know. Albert, can you please share a little bit about yourself, Oakland Park and some of the infrastructure challenges you’re facing?

Albert: Sure. I’ve been with Oakland Park for a little over a year and before that I was the Public Works Director of Fort Lauderdale, FL for nearly a decade. I met Ellory about nine months ago at the Smart Cities Conference in Washington, D.C. They had just launched The Atlas two weeks before we met!

Oakland Park is a small city (population ~40,000) in Broward County in southeast Florida. Oakland Park is a coastal city, but we don’t have any beachfront property, so we’re unique that way. Oakland Park basically sits in a bowl and is surrounded by higher elevations. This means that we are constantly struggling with drainage issues and chronic flooding. We really are feeling the effects of climate change and sea level rise now.

Separate of flooding, we’re also looking into smart cities technologies to improve other city services. When it comes to smart cities, we’re really focused on improving data collection and analysis.

Ellory: What initially drew me to Albert and to Oakland Park is that they’ve made real progress towards addressing their flood issues, even though they’re a small/medium-sized city without a huge tax base. And they’ve made that progress in a way that’s incorporated a lot of nature-based solutions and green infrastructure, most recently with the new pump station at Lloyd Estates. Albert, can you talk about the process and time it took for you to get from “We have a flooding problem” to “these are some of the investments we can make to start to address the problem.”

Albert: The story actually starts well before my time with Oakland Park, back in 2002. There was a hurricane that year that resulted in some major flooding throughout the City. After that, the City took a step back to take a look at Oakland Park’s risk and infrastructure profile. Eventually 13 projects came out of that analysis. They weren’t projects, more like 13 different drainage areas that we needed to address our chronic drainage and flood problems. By concentrating on repetitive flood losses, we received a large grant from FEMA for one of larger projects and were able to move forward with additional flood mitigation efforts.

This most recent project – the one I’m most excited about – is the new pump station at Lloyd Estates.  We’re maximizing the natural permeable soil through several nature-based approaches: first, by installing grass swales within the non-paved Right-of-Way, second, by constructing exfiltration trenches to further accelerate moving the rain water underground, third, by discharging any additional water into the natural receiving waters, and finally, by increasing the discharge rate of the natural streams through the new pump station.

Ellory: I know you believe that working with planners – whether planning/water management/sustainability/climate change folks – is really important in tackling overwhelming infrastructure problems like the ones Oakland Park is facing. How do you approach that collaboration in Oakland Park?

Albert: Well, we have a very extreme need in Oakland Park, and so we’ve had a lot of success focusing on repetitive losses, both with FEMA and with our planners. When it comes to the planners you’re talking about—in Southeast Florida we have a lot of them, within a lot of different organizations, because we’re already feeling the impacts of climate change. We have a large water management district, for example, that does a ton of water resource planning. So does Broward County.

We’ve had a ton of success engaging in the planning process through the Southeast Florida Regional Climate Compact. They’ve been an invaluable resource for us, and I know for a lot of other Florida cities, counties and utilities too, when it comes to climate adaptation planning.

What I’ll say more generally is that planners are really important in the early design stages of project development – with site selection, etc. – but after that, the project really needs to be handed over to the design and engineering teams.

Ellory: Yes, absolutely. This is something that we work with planners – especially those focused on sustainability, resilience, climate change – on a lot, this reality that in order for any of their strategic plans to actually be implemented through specific projects or technologies, that they will need to work very closely with their public works and engineering departments, and that there’s a handoff that needs to take place. Can you share any advice you have for other public works directors about engaging with the folks responsible for planning, whether that's from the city, county, water management district, etc.?

Albert:  My biggest advice is to engage with them early in the planning process, to collaborate together on projects. Get their list of priorities and projects, and see where there’s overlap with your priorities and projects. Any projects or priorities that appear on both lists are generally good areas to focus on.

Ellory: Yes! We tell all the planners we work with to schedule a “Take your Public Works Director to Lunch Day” to do exactly what you’re talking about. I’ll also add that these projects – the projects that planning and public works agree on – tend to be the projects that have the most political support from Mayors and their staffs. Here’s my last question for you: Why’d you join The Atlas? What do you see as the value to Oakland Park?

Albert: The immediate reason I joined was that I was looking for more visibility on smart cities technologies and projects. I wanted to know what other cities were doing to see if it’s something relevant to Oakland Park. That’s an area we haven’t focused on as much as flooding, but it's a strategic priority for the city. I also appreciate the opportunity to demonstrate our leadership/progress on coastal flooding issues through The Atlas project posts. Making sure other cities learn from our experience with Lloyd Estates is important to me.

Ellory:  Awesome. I’ll also add that moving forward, we’ll be building out the data and information that’s focused on project implementation. For example: how projects were financed, how scopes of work were written, what the project outcomes were.

To close out our conversation, I want to encourage you all to go to The Atlas website and explore a little bit. Just keep in mind that almost all of the functions we’ve mentioned today are protected behind a sign-in page – that’s part of how we’re keeping The Atlas a safe place for city staff – so you’ll have to create a profile to get access. It only takes a couple minutes, though, and is completely free. Thank you!



By Scott Grayson, APWA Executive Director, and Jim Horne, EPA Sustainability Program Manager

Since 1960, APWA has sponsored National Public Works Week in the third full week of May. Across North America, APWA’s nearly 30,000 members in the U.S. and Canada use this week to energize and educate the public on the importance of public works to their daily lives. This year’s National Public Works Week theme “Public Works Connects Us” celebrates the vital role public works plays by providing, maintaining, and improving the structures and services – streets, roads, bridges, public transportation, clean water and sanitation services – that keep us connected, productive and healthy and allow our communities to grow and prosper.

This week also presents an opportunity to highlight how public works professionals are leaders in planning, building, managing and operating our critical water infrastructure. A great example of this type of leadership is the collaboration established by APWA, EPA, and nine other major national water sector organizations to develop an important water utility management program: Effective Utility Management (EUM).

Developed by utilities for utilities, Effective Utility Management (EUM) has, since 2007, provided a common framework to assess organizational effectiveness, adopt best practices and metrics, and chart a course toward sustainable operations.  Using the Ten Attributes of Effectively Managed Utilities and Five Keys to Management Success, EUM provides a path for developing and implementing strategic plans and a host of other improvements and can be the foundation of any utility’s path to sustainability, including those that aspire to become a Water Resources Utility of the Future.

As our nation faces the need for greater infrastructure investment better management of finite natural resources, EUM is even more relevant than ever before. That’s why a group of leaders from U.S. water and public works providers of varied sizes came together over the last year to create a revised, easy-to-use EUM Primer. The 2017 Primer provides an overview of the Ten Attributes and Five Keys to Management Success, and explains how utilities of all sizes can use EUM to achieve their mission and strategic goals.

Like most successful management programs, the beauty of EUM lies in its simplicity and clarity.  It provides utilities with a practical, easy-to-implement and common sense process for objectively assessing their strengths and areas of desired improvement.  Utilities set their own pace for charting and tracking their course for improving under EUM. 

Interested in learning more? See the article ‘Effective Utility Management: An update for all of today's public works leaders’ in the February issue of the Reporter. APWA also hosted a Click Listen and Learn on March 30th “Effective Utility Management: Your Path to Sustainability” which can be accessed from the APWA Members’ Library.

Moving forward, we hope APWA members will use the EUM Primer and other materials located at and join the already large number of utilities committed to being ever better 21st century stewards of clean and safe water!


Community resilience in the face of climate change has been on my mind even more than usual as I just returned from the National Adaptation Forum in Minneapolis.

So it was a treat to talk with Troy Moon, Portland, Maine’s Sustainability Coordinator recently for my SAS Talk with Kim podcast series. Both Troy and Portland have been leaders in community sustainability and climate solutions for well over a decade. Troy played a large role in laying the foundation for the city’s climate mitigation and sustainability work during the seven years he worked in the Department of Public Works as the Solid Waste Manager before moving to his new role in the City Manager’s Office. The City completed its greenhouse gas inventory back in 2001 and since then has notched several climate mitigation achievements – a big energy efficiency push in buildings, electric vehicles, LED street lights and an upcoming solar installation on a landfill.

But, as Troy noted, they are just getting into the adaptation game (this report from a 2015 conference gives an overview of their resilience timeline). Portland isn’t wasting any time making a name for itself in climate resilience/adaptation circles. Their first major initiative is called “Bayside Adapts” (this local news story from the community forum launch in late 2016 has a nice overview, as does this conference presentation from March 2017). Here’s an excerpt from the Portland Phoenix article:

“In response to the increasing anxiety that bigger storms, king tides and nuisance flooding bring to the area, the city of Portland has launched a new initiative that aims to discuss and eventually exercise strategies to make the Bayside Neighborhood more resilient to climate change.  It’s called “Bayside Adapts,” and it aims to bring scientists, engineers, sustainability experts, city officials and community members together, to explore ways that the neighborhood can face, what many consider to be, a very urgent issue.”

Bayside is a neighborhood in Portland that is particularly vulnerable to sea level rise -- it’s the lowest point in the city -- and challenges with stormwater management. It’s also an area in transition, which happens to be an opportune moment to have a conversation about the future of the area in the face of climate threats.  

One of the remarkable things about Portland’s “Bayside Adapts” endeavor that Troy noted was that it’s the first time the City is putting its own resources -- to the tune of $100,000 for an engineering study they are calling a “data gap analysis” and community outreach -- into climate resilience.  The City was also one of the ten pilot cities in the National League of Cities’ (NLC) Leadership in Community Resilience Program that has meant $10,000 in direct support and additional technical support. The other cities are: Annapolis, Maryland; Des Moines, Iowa; Providence, Rhode Island; Riverside, California; San Antonio; Saint Paul, Minnesota; South Bend, Indiana; Tempe; and West Palm Beach, Florida.

Part of the NLC money funded the a design competition (this online brochure has all the details) seeking innovative approaches to making Bayside a resilient neighborhood. Five Portland-based firms competed, and you can see each of their detailed submissions here. The City had announced the winner – Aceto Landscape Architects – the day before I chatted with Troy, so he discussed some of the features that stood out to the judges: a focus on recreating natural systems (like using an old mill pond as a water feature -- their entry was titled “Back to the Mill: Unearthing Portland’s Emerald Necklace”), increasing open spaces, utilizing natural interventions and incorporating infrastructure that can live with water.

Troy told me that two keys to Portland’s success thus far have been community support and collaboration between departments -- a theme we keep hearing more about. Bayside Adapts has brought together Planning, Public Works, Sustainability (which is in the City Manager’s office) and Economic Development. Troy has no additional staff in his department so he certainly can’t do it alone. He has worked closely with the Waterfront Coordinator in Economic Development and the Planning Director.

There are plenty of impressive -- and replicable -- parts of Portland’s climate resilience story, so I encourage you to take a listen to Troy’s SAS Talk with Kim podcast.

The C4S Sustainability Toolkit has dozens of climate resilience resources, including: the recent Resilience Plan released by Pittsburgh, PA (OnePGH); the National Oceanic & Atmospheric Administration’s (NOAA’s) Climate Resilience Toolkit; and the Federal Highway Administration’s Climate Change Adaptation Guide for Transportation Systems. To find these resources, go to the C4S Sustainability Toolkit and simply select “Climate Change Resilience” under the “All Topics” dropdown menu.

Kim Lundgren

Chair, APWA Center for Sustainability (C4S)


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